Privacy Policy for Skeleton Harbor

1. Introduction

Welcome to Skeleton Harbor (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit skeletonharbor.com or interact with the Skeleton Harbor Discord app (the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this policy. We comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Children’s Online Privacy Protection Act (COPPA).

2. Information We Collect

We collect information to provide, maintain, and improve Skeleton Harbor’s Services.

a. Information You Provide

• Account Data: When you register, we may collect your name, email, username, and hashed password.
• Newsletter Signups: Your name and email when subscribing to updates.
• Subscriptions & Payments: Payment details handled securely via Stripe or similar processors. We do not store full card data.
• User Content: Comments, posts, or submissions you make on the site or Discord app.
• Support Requests: Data you provide when contacting us for assistance.

b. Information Automatically Collected

• Cookies & Analytics: IP address, browser type, OS, pages viewed, and usage times.
• Device & Log Data: Connection metadata, approximate location, and error logs.
• Discord OAuth Data: If you log in via Discord, we may receive:
  • Discord ID
  • Username and avatar
  • Email (if shared)
  • Authorized guilds (servers)
  • Permissions granted to the app

We use this information solely to enable linked features between the website and Discord app.

3. How We Use Your Information

• Operate and improve our Services
• Authenticate users and manage accounts
• Send newsletters and project updates
• Process subscriptions and payments
• Provide customer support
• Analyze traffic and improve performance
• Enforce Terms of Service and prevent abuse

We may also use anonymized data for aggregate analytics or service improvements.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar tools to:

• Maintain login sessions
• Remember user preferences
• Monitor website performance and analytics (e.g., Google Analytics)
• Serve relevant and contextual content

You can disable cookies in your browser settings. Some site features may not function properly without them.

5. Data Sharing & Disclosure

We do not sell your personal data. Data may be shared only under these conditions:

• Service Providers: Hosting, analytics, payment, and communication partners assisting operations.
• Legal Compliance: To meet legal obligations, protect safety, or prevent fraud.
• Affiliates: Limited data may be shared with our parent entity, Fatal Glitch Studios LLC, for administrative purposes.

6. Data Retention

We retain personal information as long as necessary to provide services, comply with legal duties, and maintain business records. You can request deletion at any time.

7. Security

We employ industry-standard protections including:

• SSL/TLS encryption for data in transit
• Hashed and salted passwords
• Access controls and staff confidentiality agreements
• Routine patching and monitoring

No online system is fully secure; use of our Services is at your own discretion.

8. Children’s Privacy (COPPA)

Skeleton Harbor is not directed toward children under 13. We do not knowingly collect information from minors. If such data is discovered, it will be deleted promptly.

9. Your Rights (GDPR & CCPA)

• Access: Request a copy of your personal data.
• Correction: Fix inaccurate or incomplete data.
• Deletion: Request erasure of your personal data.
• Portability: Receive your data in a portable format.
• Restriction/Objection: Limit or object to certain processing activities.
• Opt-Out: Decline sale or sharing of personal data (we do not sell data).

To exercise your rights, email us at privacy@skeletonharbor.com. We may need to verify your identity before completing requests.

10. International Data Transfers

We operate from the United States but may process data through global service providers. Where required, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) to ensure lawful transfers.

11. Third-Party Services & Links

Our site and Discord app may include links or embeds from external sites such as YouTube, Spotify, or Patreon. We are not responsible for their privacy practices and encourage reviewing their policies before engagement.

12. Updates to This Policy

We may update this Privacy Policy periodically. When changes occur, we’ll revise the “Last Updated” date. If material changes affect your rights, we’ll provide prominent notice or direct communication.

13. Contact Us

14. Summary of Key Points

• We collect only what’s necessary to operate Skeleton Harbor and its Discord app.
• We never sell your personal data.
• You can request to view or delete your data at any time.
• We protect your data using encryption and modern security practices.